Advice Charity’s 80 Years of Free Service

AN ADVICE charity that has helped thousands of people across Rossendale and Hyndburn celebrated its 80th birthday with an open house.

Memories came flooding back for the scores of visitors to the Citizens’ Advice Rossendale and Hyndburn offices at Stubbylee Hall, Bacup. Not least Rossendale’s Mayor Councillor Barbara Ashworth who used to be the manager of Bacup.

She said: “I first started as a volunteer in 1978 and then I got a paid job at Heywood. I returned to Rossendale as manager in Bacup when the Citizens’ Advice Bureau was based in Pioneer Buildings.”

Coun Ashworth was manager for six years and recalled how in those days the bulk of the agency’s funding was from the local authority.

Present manager of Rossendale and Hyndburn Rachel Whippy said: “Now we seek grants and funding from trusts and foundations and we only receive around 25 per cent from local authorities.”

The Citizens’ Advice Bureau was founded nationally on September 4 1939. On April 4 1940 the Bacup office opened in the town’s library and on September 3 1940 the Accrington and District CAB opened.

A time line was created by supervisor at Hyndburn CA Julia Hannaford and files of newspaper cuttings told the stories of both offices. A ledger from 1944 caused great interest and included in the inquiries were lots of claims for missing laundry, a request for a permit for wellies, pensions for soldiers missing in action and mothers trying to trace American soldiers for child maintenance.

Linda Allen, 74, from Whitworth, began volunteering with the bureau 30 years ago. She said: “I started when my youngest son had got married and my oldest was already married and I thought I would like to do some volunteering.

“I was initially an adviser in Whitworth, and I was there when Princess Anne came to open the new office. When Whitworth closed I then began volunteering in Bacup, first at Pioneer Buildings, then King Street and now at Stubblylee Hall and this is the best place. I now do just one or two days a week, reception and filing. Today has brought back lots of memories and I have made many good friends here over the years.”

The agency is constantly evolving and has just launched a new project across Rossendale and Hyndburn funded by a grant from the Henry Smith Foundation.

Rachel explained: “We identified that there was a need in a certain group of clients – mainly single adults who were homeless or at risk of becoming homeless. We were giving advice and help, but then when they left the service it wasn’t always being implemented. They would find themselves in the same circumstances and return to us for assistance.

“This funding enables us to have two new posts to cover both offices to help them get a tenancy, assist in learning how to budget and manage their money and hopefully break the cycle.”

For more information on the Citizens’ Advice contact 0300 456 2552 or visit www.carh.org.uk

by Catherine Smyth Media

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